FAQs

PRODUCT FAQ:

Why cold-pressed?

Our passion is to produce the best juice possible. Our individually formulated cold-pressed juices, nut milks and powerful shots are handcrafted in small batches and immediately bottled, giving us complete quality control and you the best product possible.

We use a powerful stainless-steel hydraulic press to extract every drop of pure juice from fresh fruit, vegetables, and herbs. Cold pressing is a reassuringly slow process using pressure, not heat, to create a superior product. Oxidation is minimal so more natural vitamins, minerals, antioxidants, and enzymes are retained. Pulp is removes and all that’s left is crisp, vibrant juice. Our nut milks (POW and REV) are simply blended with filtered water to create a rich, creamy base. Delicious ingredients are then added to create our unique formulations.

Once bottled, sealed products are submerged in vats of cold water where high pressure (again, no heat!) is exerted. This method is called High Pressure Processing or HPP. Microbes and pathogens can’t survive in this environment and the added benefit of this process is shelf-life extension. Flavour and nutritional integrity from the important stage of cold pressing remain intact.

What is the shelf life of your products?

VUnopened and stored chilled, our juices and shots are good until the date printed on the bottle. You can expect around 14 days for ZEN, SPA, ZAP, ZIP + FAB, and around 7 days for POW + REV. Consume within 24 hours once opened and always keep refrigerated. Our supplements are ambient. Check the bottle for shelf life.

Are your juices and shots meal replacements?

Our range has been designed to provide additional supportive nutrients to help your body thrive and work alongside a balanced eating regime. They are not intended to be meal replacements.

Are your products suitable for vegans?

All our juices, nut milks, shots and supplements are 100% vegan and plant-based with the exception of the FAB shot, which includes high-grade marine collagen.

Are your products free from gluten and dairy?

Yes, all are juices, nut milks, shots and supplements are free from gluten and dairy.

Are your products suitable for people with allergies?

We would advise you to check the nutritional information listed under each product, where you’ll find a full list of ingredients, allergens and our allergy statement.

Why has my juice separated?

All our juices and shots are natural – free from stabilisers, chemicals or nasties – just give them a shake!

Is there sugar in your juices?

At JUNIUS we don’t add any sugars to our drinks. The naturally occurring sugar in our juices and shots is purely from the juice we extract from the vegetables, fruit and herbs that make up our recipes. With the exception of our POW nut milk where we’ve added honey.

Are your juices pasteurised?

Never! We use a process call HPP - High Pressure Processing. Once bottled we carefully place our juices in a vat of cold water and apply extremely high levels of pressure to remove potentially harmful bacteria, therefore extending shelf life without the use of preservatives. All the vitamins, minerals and enzymes found in our juices remain intact using this method.

Are your products suitable for pregnant or breastfeeding women? 

Our range has been designed to ensure that you can choose with the utmost confidence. Honesty and clarity are important to us. We include non-mandatory allergy and pregnancy warnings to ensure that you have all information at your fingertips. Check the Nutritional Information tab for each product on our website to find out more.

GIFT CARDS:

Terms of Gift Card usage?

Our electronic gift cards are for online use only at wearejunius.com. Gift cards are considered live from the point of purchase and can only be used in line with our standard terms and conditions.

All gift cards are valid for 12 months from the date of purchase. Gift cards come in three denominations - £30, £50 and £75. The chosen denomination will be issued on one gift card only.

Purchasers can order multiple gift cards for different recipients in one transaction. They will receive one email per purchased gift card. Promotional discount codes cannot be used to purchase gift cards. Only one gift card voucher code can be applied to any single basket or purchase.

If the recipient does not redeem the entire value of the gift card in one transaction, the balance will remain on the gift card until expiration. If the recipient wishes to spend more than the value of their gift card the remaining balance will be payable by credit or debit card at checkout. If a product is out of stock at the point of redeeming, please email hello@wearejunius.com and we will get back to you with options.

SUBSCRIPTIONS:

You can choose between fortnightly and monthly subscription deliveries when ordering a subscription.

Once processed, you will be invited to manage and access your subscription via an account. In this space, you can see upcoming shipments, change your delivery plans, and even pause or cancel your commitment!

All subscriptions are processed from the day of the purchase- with money being taken for the goods on a monthly or fortnightly basis as per your agreed subscription order. 

Changing frequency?

If you would like to make a change to the frequency of your subscription- you can do so through your account. You can find your account by using our standard login process via the website, or by using the handy link we send to your email after purchase.

 We have a standard 8-day policy to amend any deliveries as per our terms and conditions. Please ensure that you pause or push back deliveries with enough time to spare.

Can I pause or cancel my subscription?

Absolutely. You can pause or cancel your subscription anytime. Simply log onto your account and click the cancel or pause button. To pause your next subscription, click the pause button next to your new delivery date.

Can I amend the content of my subscription box?

Yes, you can swap your choice to any other box of juices at the same value. Drop us an email at hello@wearejunius.com with 72 hours notice and we will amend for you.

How much notice do I need to give to make changes to my subscription?

You can change your subscription by giving us 8 days’ notice. Simply log onto your account using your order number and request a pause or delivery push back. If you have any issues with accessing the booking you would like to amend, please email us at hello@wearejunius.com  Unfortunately, any changes requested after this deadline may not be accommodated as your juices could already be on their way.