NEED A GOOD POW WOW?

Terms & Conditions

Shipping + Delivery

Our cold pressed juices are delivered chilled straight to your door, Tuesday-Saturday, across Mainland UK (excluding Isle of Wight, Isle of Man, Isles of Scilly, Scottish Highlands, Northern Ireland and ROI). We offer free delivery on orders over £40.

Standard shipping is £6 Tuesday-Friday and all day Saturday, from 9am up until 7pm

Free shipping on orders over £40 (unless otherwise stated).

You will be able to track your delicious delivery when you provide your email address and phone number when placing an order. Once our courier, DPD Local, has your parcel, they will keep you updated with progress. ​You will receive a text and/or email by 11am on your delivery day with a 1- hour window. Please ensure that you supply full and detailed instructions for your delivery address.  We cannot accept any liability for inconvenience or loss for delayed delivery caused by any third party.  If you have any queries please contact us on hello@wearejunius.com with your order details and we will endeavour to assist.

Payment

Once an order is placed you will receive an email with details and a receipt of payment. Please note that we will not be able to dispatch goods until full cleared payment is received. All prices on our website are inclusive of VAT and exclusive of delivery charges. The total cost of your order is the price of goods ordered plus delivery charges.

We may not accept your order if an item you have ordered is out of stock or we are unable to obtain authorisation for your payment. We reserve the right to reject any offer to purchase by you at any time. Your order is deemed accepted when Junius sends a confirmation email. If we are unable to fulfil your order following our order acknowledgement, we will contact you as soon as possible by email or telephone.

Cancellations must be received no less than two working days before your start date or date of delivery. Cancellations may be made via hello@wearejunius.com.

Refunds will not be made after your goods have been delivered and if you fail to contact us within 24 hours. Please refer to ‘Receipt of Delivery’ paragraph below.

We endeavour to keep our website as up to date and correct as possible, however descriptions of goods and prices appearing on this website at a particular time may not always reflect the position exactly at the moment you place your order. Nothing in these terms and conditions affects your statutory rights as a customer. To find out more about these, contact your local Trading Standards Office (www.tradingstandards.gov.uk) or Citizens Advice Bureau (www.citizensadvice.org.uk).

Receipt of Delivery

It’s very important that once received, your chilled bottles are removed from the delivery box and refrigerated as soon as possible. They will come with an ice pack so can be left in a designated safe place or with a neighbour however we would advise that you are available to accept goods at your allocated delivery window. Please check your delivery promptly and let us know if there are any defects within 24 hours otherwise you will be deemed to have accepted the goods and we will unfortunately be unable to refund or replace any items. Our products are considered to be perishable and not appropriate for re-sale. You can email us at hello@wearejunius.com with any questions.

Order amendments and Cancellations

We can accept changes to orders or cancellations up to 48 hours before a delivery is dispatched. If you wish to cancel or amend an order, please email us at hello@wearejunius.com with your order reference as soon as you can. We can re-allocate your delivery (within 1 calendar month) or issue a refund if required.

Company Information

Junius Health Limited
PO Box 75027
London SW1P 9QG